incase you receive an incorrect, damaged, or defective item, please contact us within 14 days of receiving your order so we can make it right.

To initiate a return, email our customer support team at ritualsforalts@gmail.com or any of our socials with your order number, a description of the issue, and any relevant photos if applicable. Returns are only accepted for orders that have been fulfilled in error or arrived damaged.

Please note:

Returns are not accepted for change of mind, incorrect sizing, or other non-defect-related reasons.

Returned items must be unused and in their original packaging.

We may offer a replacement, store credit, or a refund depending on the nature of the issue.

We’re here to help resolve any problems quickly and fairly — thank you for shopping with us!